1 Introduction
RJ Solar Consultancy Group ("RJsol Pro", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform and services.
2 Information We Collect
We may collect and process the following categories of personal data:
- Personal details: name, email address, phone number, company information, postal address
- Employee and workforce records: qualification records, certification documents, role assignments
- Location data: GPS coordinates during approved site sign-in/sign-out activities
- Attendance and site activity records
- Uploaded documents: certificates, compliance documents, photographs, site survey images
- Meeting recordings and AI-generated transcripts
- Customer project information: site details, system specifications, installation records
- Payment and invoice information
- Device and browser information
- Usage analytics and platform interaction data
3 How We Use Your Information
We use the information we collect for the following purposes:
- Providing and maintaining our CRM, project management, and workforce management services
- Managing solar installation projects and workflows
- Recording workforce attendance via GPS site sign-in/sign-out
- Generating compliance documentation (RAMS, method statements, toolbox talks)
- Improving operational efficiency through AI-assisted tools
- Delivering AI assistance through our AI systems: JJ AI (operations), Tia AI (marketing), Nevaeh AI (meetings), and Leia AI (accounts)
- Sending operational reminders, notifications, and alerts
- Generating reports, analytics, and business intelligence
- Improving platform performance and user experience
- Maintaining platform security and preventing misuse
4 GPS and Workforce Tracking
RJsol Pro includes GPS-based site sign-in and sign-out functionality for workforce management. Location data is collected only during approved work-related activities and with user consent.
GPS tracking is used for:
- Site attendance verification
- Workforce management and scheduling
- Route optimisation
- Site activity monitoring for health and safety compliance
GPS data is not collected outside of active sign-in periods.
5 AI Systems
RJsol Pro uses four AI assistants to support operations:
- JJ AI: Operational support, scheduling, compliance, job health monitoring
- Tia AI: Marketing content, outreach, and communications
- Nevaeh AI: Meeting management, agendas, summaries, and action tracking
- Leia AI: Accounts, invoicing, and financial management support
All AI outputs are advisory only and must be reviewed by qualified personnel before any decisions are made. AI systems do not replace professional judgment.
6 Data Storage and Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, or disclosure, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Monitoring for suspicious activity
7 Data Sharing
We may share your data with:
- Approved service providers who assist in delivering our platform
- Payment processing providers (Stripe)
- Cloud hosting and infrastructure providers
- Compliance and certification partners
- Legal or regulatory authorities when required by law
We do not sell your personal data to third parties.
8 Data Retention
We retain personal data only for as long as necessary for operational, legal, compliance, and contractual purposes. When data is no longer required, it is securely deleted or anonymised.
9 Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing of your data
- Data portability (export your data)
- Object to processing
- Withdraw consent at any time
To exercise any of these rights, contact us at hello@rjsolarconsultancy.co.uk.
10 Cookies
We use cookies and similar technologies to improve your experience on our platform. For full details, please see our Cookie Policy.
11 Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes through the platform or via email. Continued use of RJsol Pro after changes constitutes acceptance of the updated policy.
12 Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at hello@rjsolarconsultancy.co.uk.